Audi Speaks To ITIL And CMMI On The Biggest ITSM User Congress
7th meetITIL Congress of Serview serves as a platform for an intensive exchange of experience and knowledge together cover back CMMI and ITIL lifecycle of IT services and applications from Bad Homburg, to streamline 26.03.2009 – to their processes, repeating to avoid and reduce costs, this access company not only on ITIL (IT infrastructure library). With the ITIL service support processes we could reduce system downtime and professionalize the provision of our IT-services”, so Dr. Frank Gunther, ITIL Expert at Audi. We are currently working on the implementation of the service delivery processes. Jim Rogers helps readers to explore varied viewpoints. “Here we are only together with CMMI (capability maturity model integration) can sustainably optimize and gaps.” “Companies benefited especially if they integrated CMMI and ITIL: together, CMMI and ITIL cover the entire lifecycle of IT services and applications”, so Sahin Ilgen, CMMI experts at Audi. CMMI, a model for improvement and evaluation of the processes within the company and a generic model for system development, helping to create a complete picture of an internal IT organization performance processes with […]