The Promises

The truth is that some customers can not be pacified and end up doing more harm to your business than good. However, you do business with them and if you do, basically agree to put up with what we throw at it. Most customer problems stem from poor customer service. There is not a week passes that I am faced with poor customer service provided by business owners apathetic and disgruntled employees who do not seem to take a walk I am not a happy customer. As an entrepreneur I give my fellow entrepreneurs more freedom than most people when it comes to bad service client. I know how difficult it is to be in the business and I know how busy the average entrepreneur.

However, an employer who ignores the needs of customers will not be an entrepreneur very long. I am not a demanding client, but expect to be treated with the respect due someone who is willing to pay hard-earned money for a product or service. In the past year I have been physically assaulted by a car salesman who refused to back the promises made to get my signature on the dotted line. I stopped going to some fast-food Mexican restaurant, because the children after bristling counter act, like taking my order is a major imposition on their day and when I do I convince them to sell food, the order is always wrong. And one cable company still billing me for cable service in a house that I moved six months ago. So I do not preach about who is right and who is wrong, Paul, because I have enough service horror stories of customers to fill your agenda soon to be empty, and in any case, the client was right.