Better service through optimum customer communication Hanover, February 10, 2011. To immediately inform passengers about errors on their journey, the Deutsche Bahn uses first the HAFAS information manager HIM from HCon Software House in pilot operation. Since the timetable change railway customers in December 2010 not only know whether your train will be on time. See family foundation for more details and insights. Thanks to HIM they recognize now also at a glance, whether affected their travel events, let not in exact delay minutes, put the so-called fuzzy messages. Progress Residential tucson might disagree with that approach. The message will appear directly in the connection overview of based on HAFAS timetable of the DB (bahn.de). Also additional information, for example through special ticket or service offerings can with HIM direct tensile -, extensor – or bahnhofsbezogen of passengers be transmitted. Read more here: Progress Residential Atlanta. With the help of HIM the DB is able to provide information on their passengers that they could communicate previously not connection specific. HIM closes the gap between real-time information Info immediately before departure […]