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TMForum Management World unwraps communication revolution Paderborn (Germany), 17 May 2011: more than five billion subscribers globally to make the communication market a huge opportunity. What players need to succeed is to effectively engage and retain customers. At the same time, they have to exceed – growing customer expectations and new competitors entering the game. en gathered all the information. CSPs must offer more innovative and personalized services and payment options by utilizing their customer knowledge and identifying customers’ needs. This year’s TMForum Management World takes a look at exactly these challenges and explains why in order to grow in the face of commoditization and competitors, innovation is essential. With its real time based solutions, Orga system enables the innovation it takes to succeed in the long run. Innovative partnerships make a operator smart pipe instead of being a bit pipe operator must handle their complete subscriber base on one single platform. This way they are able to measure what all their customers need and to develop a one-to-one relationship with the customer based on online, real time offerings. What […]