Break ground for passengers above the clouds must be probably limitless freedom. Unfortunately, the event occurs and that passengers despite contrary ambitions on the ground need to stay and therefore not come to enjoy of the freedom of Sung. Overbooking, delays and cancellations reasons why passengers literally dumped, there are many. The flight Portal fluege.de informs what rights can assert passengers in the EU in such cases. Generally speaking, that the airlines at not-of the promised departure to the passengers warranty have to worry. This includes the supply of meals and drinks, as well as the provision of opportunities to the telecommunications. In special cases, the airline as well as for a hotel accommodation has to make. The transport of a passenger because of overbooking or cancellation of flights is not possible the airline for the compensation of the customer is obliged.

This is done either in the form of an alternative Carriage to the final destination or the refund of the ticket price with any free return flight (www.fluege.de/ catalog/flight/glossary 2556) to the point of departure. Depending on the length of the flight is entitlement to damages between 250 and 600 euros however when effects of force majeure also, “is omitted. Since November 2009, the payment may be required as well as with a delay of departure of over three hours damages. It also happens that to complain damage that the passenger, but not his baggage was transported or it gives. Compensation can be claimed in this case, as long as the complaint is made within the prescribed time limits. More information: news.fluege.de/flugrecht/was-tun-bei-gepaeckverlust-annulierung… Contact: Lisa Neumann University first media GmbH barefoot streets 12 04109 Leipzig Tel: + 49/341/49288-240 fax: + 49/341/49288-59